Carole Hemmelgarn, MS, MS, is the Director for the Executive Master’s program in Clinical Quality, Safety & Leadership at Georgetown University, and the Senior Director of Education at the MedStar Institute for Quality & Safety. Carole received a master’s degree in Patient Safety Leadership from the University of Illinois at Chicago, and a second master’s degree in Health Care Ethics from Creighton University. She sits on the Leapfrog Patient & Family Caregiver Expert Panel, Board of Quality, Safety and Experience at Children’s Hospital Colorado, Patient and Family Advisory Committee for the Collaborative for Accountability and Improvement, Board of Children’s Hospital Solutions for Patient Safety, and National Quality Forum Stakeholder Advisory Council. She is also a founding member of Patients for Patient Safety US.