Thursday, September 7

7:30 – 8:30 am

Registration & Breakfast

8:30 – 8:45 am

Welcome & Introduction

Diane Abbett & CHI Board Chair

8:45 – 10:15 am

Keynote – “Discovering Your True North”

Jake Poore , President & CEO, Integrated Loyalty Systems

10:15 – 10:30 am

Break

10:30 – 12:00 pm

“What’s Ahead on the Trail? – The Economic Forecast for Independent Hospitals”

Ford Koles , Executive Director, Advisory Board

12:00 – 1:15 pm

Lunch

1:15 – 2:15 pm

Highland Challenge

This session is being held outdoors weather permitting. Please be sure to wear comfortable shoes as it will involve some walking.

Ed Tilley , Adventure Associates

2:15 – 2:30 pm

Break

2:30 – 4:00 pm

“Charting the Course to Improved Medical Diagnosis”

Mark Graber , MD, FACP, President Society to Improve Diagnosis in Medicine

4:00 – 5:00 pm

“Tragedy Leads to Safer Care”

Troy Williams , RN, MSN, Chief Quality Officer,

Zuckerberg San Francisco General Hospital & Trauma Center

5:00 – 5:15 pm

Wrap-up & Adjournment

6:00 – 8:30 pm

Dinner & Entertainment

Dinner & Entertainment

6:00 - 8:30pm - The Fireside Terrace

Please join us for delicious dinner and wonderful entertainment on The Fireside Terrace

The menu will include the finest in season ingredients, manipulated to create diverse flavor profiles. The end result is an artistically presented, seemingly familiar dish, presented with a new twist.

Entertainment provided by Taylor Hughes!